1.How do I order on
Louboutinsales.com? Ordering on Louboutinsales.com is easy and safe. Once you
have found the item you would like to purchase, just click ‘Add to
Cart’ button, located next to the product’s picture.
Once you have chosen the item you wish to purchase click on ’Continue shopping’
to purchase more items, or if you made a mistake or wish to remove an item
click on ’update card’ to delete the item from your shopping cart.
Once you have completed selecting your items click ‘Checkout’ to make your
purchase.
This will then commence the check out and payment process. Just follow all the
prompts which will collect information such as the shipping and payment
details. Once your order has been processed you will receive an email
confirming your purchase.
2, Do you ship your products worldwide?
Yes, we will send our products
worldwide by international express mail, and it usually takes about one week to
delivery.
3. How long will it take before I receive my order? Once you have submitted the order, it will normally take
1-2 working days for us to process the order and please allow 5-7 working days
for delivery via Express Mail. We make every attempt to get your order to you as fast as
possible.
4. What should I do if I don’t receive my order?
Please contact our customer services team who will investigate why your order
has not been delivered and do their best to resolve any problems for you．Contact us through louboutinsales.com@gmail.com
5.How much shipping fee will
be charged for each order? We ship to worldwide for free.
6.How do I exchange items? We provide return and exchange service for our valued
customers.The best way to arrange for an exchange is to contact our staff by email at louboutinsales.com@gmail.com
.
7. Can I
cancel my order?
Customer satisfaction is important to all of us.We
provide return and exchange service for our valued customers. Please refer to
our policy firstly and contact us by email atlouboutinsales.com@gmail.com .If
your order has not yet shipped, we can cancel it for you. However, we shall not
be able to process a cancellation once your order has been shipped.
8. What
about out-of-stock items?
We make every effort to keep a good stock of all the items on our site.
Occasionally, a high-demand item may go out-of-stock. If we are out-of-stock of
an item you ordered, we will notify you via email. You may cancel any
unavailable merchandise or have a back-order entered at that time.
9. What kind of currency do you accept?
At present, we accept USD,
GBP, and EUR.
10. How to track my shipment? The tracking information will be sent by email once your order has been
shipped. The shipping of the items is online traceable
11. What should I do if the goods received are damaged?
All products are carefully wrapped with utmost care to ensure a safe delivery
to its destination. In case of damage during shipment, please notify us within 48
hours of receipt of damaged merchandise. We may require
the item to be sent back to us or have the picture of the damaged item to be reviewed
before we send out a new replacement or issue a refund.
