Shipping
& Delivery
We ship
within 1-2 business days of when you place your order. Our standard shipping
method is express mail. You should receive your products within 3-10 business
days. The shipping of the items is online traceable. If your order shows your
item has shipped and no tracking information is available, please reassure that
your order is on its way. Tracking information may not be updated for 24-72
hours.
We give International express delivery worldwide
which comes with an online tracking number and need a signature.
Note:
1.
Customs fees are not being included by Louboutinsales.com for international
shipping. We’ll mark our parcel as "Gifts" or "Samples" to
avoid fees imposed by Customs, but the recipient will be fully responsible for
the charges if there is any.
2. Please
provide us with detailed and correct address that can be reached by the
international express delivery. P.O. Box address will not be accepted. The risk
of loss would be passed to you if it is caused by the mistakes of shipping
address made by you at filling out the shipping information.
Return
and Exchange
In order
to process your return you must send us an email with the details of your order
and the items you would like to return. We will give you a return
authorization. The package you send to us should be in original condition. The
product you want refunded, exchanged should be sent to the address we will
provide you with. For every refund, a 15% restocking fee will be deducted from
the refund amount. All returns must be postmarked within 30 days of delivery and
must be in resalable conditions. Buyer is responsible for the shipping charges
to return.
Exchange requests must be made within 7 days of order
receipt for merchandise Specify the exchange item and the new color or size in
your email to the customer service.
If you're exchanging an item because of a mistake on
the part of Louboutinsales.com or because of quality issues, we will pay the
shipping cost to send a replacement item to you. Availability of replacement
item is not guaranteed. You will receive an e-mail notification upon the
completion of exchange processing.
